FAQ Help Center
Meet Customer Needs And Pursue Product Quality
Warranty Program
Our company promises a one-year warranty and will give customers extra wearing parts when shipping. If you have any questions about the trailer, you can contact our sales staff at any time within 24 hours.
Our company promises that the core components of the vehicle will be guaranteed for one year under normal use, and additional vulnerable parts will be given to customers.If the quality failure is caused by illegal operation, improper use, accidental accidents, etc., the supplier will provide timely maintenance services, but the maintenance costs shall be borne by the user.
Yes, our factory provides semi-trailer spare parts for customers. Semi-trailer spare parts are all international standard parts, such as tires, bearings, tail lights, etc., and can also be purchased directly from local spare parts markets. For special parts, we provide air transportation services.
Our factory is a professional semi-trailer manufacturer, delivering a large number of trailers every day. The semi-trailers we export are made of Q345B/Q460C steel, which has good toughness and strength. Most importantly, the same type of semi-trailers exported to Africa weigh 2 tons more than the trailers used in China. The load-bearing steel structure, suspension, leaf springs and axles use thicker steel and have a larger tonnage. We will conduct a 150% loading capacity test before delivery. The semi-trailers can be used in Africa for more than 15 years.
Special models such as modular trailers, side loading trailers and steering suspension systems. We all have professional operation instruction videos, which will be sent to you by our sales manager after delivery.
The use of ordinary semi-trailers (such as flatbed trailers, low-bed trailers, cargo semi-trailers, etc.) is very simple, and we will also provide operation instruction videos to ensure that all truck drivers can operate directly.Of course, our website will also regularly send some tips on maintaining trailers, so please keep an eye on our website at any time.
Production & delivery
We have certificates for export to all countries in Africa and Southeast Asia. (eg Nigeria: soncap; Cameroon: BESC; Matadi: FERI; Benin: ECTN; Gabon: BIC/CRN; Angola: CNCA and BV).
We regularly send videos to customers during the production of orders to keep them informed of progress and production.
We are professional export packers and will spray the entire vehicle with wax before dispatch to prevent corrosion from the humid air of shipping, and in the case of bulk ships we will additionally use a tarp cover to protect the surface.
We will test the performance of the vehicle prior to delivery to ensure it meets the required standards.
Under normal use, our trailers can be used for 10-15 years.
We will provide guidance on the operation and maintenance of the vehicle in the form of short videos to make it easier for customers to become proficient.
Factory & Inventory
Our factory has nearly 20 years of production experience, you can come to visit the factory at any time, we look forward to your arrival. If it is not convenient for you to come to China, we also support video factory inspection.
Of course, we design and manufacture by ourselves, and we have made many custom trailers. We have nearly 20 years of experience in semi-trailer production, and all models can be designed and produced. If you have other special requirements, please tell the sales manager directly. Our technicians will give you the corresponding design, and after you sign and confirm, we will start production.
No.Semi-trailers are customized models. Each tractor has a different saddle height, and the turning radius caused by 6×2, 4×2, and 6×4.
If there is stock, it is just an order which has not been picked up by other customers
The fastest production time only takes one week, and it only takes about 20 workdays for ro-ro ships or container ships to reach your country.
Our delivery cycle is generally within 30 days, and simple car models can be delivered in about 15 days.